What types of personal assistant services does Beyond Cleaning offer?

We provide non-medical personal assistant services, including household tasks (laundry, dishes, light cleaning), grocery shopping, errand running, meal preparation, organizing, and transportation for appointments or shopping.

What services are not included in your personal assistant offerings?

We do not provide personal care services, such as bathing, dressing, or medical assistance. Our focus is on household management, errands, and transportation support.

What areas do you serve for personal assistant services?

We serve Lancaster County and York County, Pennsylvania, including Lancaster, York, Lititz, Ephrata, and surrounding areas. Contact us to confirm service availability in your location.

How do you customize personal assistant services?

We tailor our services to your specific needs. During a consultation, we discuss your priorities—whether it’s weekly grocery shopping, driving to appointments, or managing household tasks—and create a personalized plan.

Can you drive me to appointments or run errands for me?

Yes, we offer transportation services for appointments, shopping, or other local errands within Lancaster and York Counties. Our assistants are licensed, insured drivers with clean driving records.

Do I need to provide supplies or vehicles for tasks?

No, we use our own vehicles for transportation and errands. For household tasks, we can use your supplies or purchase items like cleaning products or groceries as part of the service, with your approval.

How do you ensure privacy and trustworthiness?

Our assistants undergo thorough background checks and are trained to maintain confidentiality. We respect your privacy and handle all tasks with professionalism and discretion.

Can you help with meal preparation or grocery shopping?

Yes, we can shop for groceries based on your list or preferences and prepare simple meals or meal prep for the week. We accommodate dietary restrictions or special requests.

How often can I schedule personal assistant services?

We offer flexible scheduling, including one-time, weekly, bi-weekly, or monthly assistance, depending on your needs. We can also provide short-term help for busy periods.

How long does a typical personal assistant session last?

Session length varies based on tasks. Errands or driving may take 1-2 hours, while household tasks or meal prep may take 2-4 hours. We’ll provide an estimate during the consultation.

How do I book personal assistant services?

You can book online through our website, call us, or email us. We’ll schedule a consultation to discuss your needs and provide a free estimate.

What is your cancellation or rescheduling policy?

We require 24 hours’ notice for cancellations or rescheduling. Fees may apply for last-minute changes, but we strive to accommodate your schedule.

Can you help manage my household while I’m away?

Yes, we can oversee household tasks like mail collection, light cleaning, or coordinating deliveries while you’re away, ensuring your home runs smoothly.

Are your personal assistants insured?

Yes, Beyond Cleaning is fully insured and bonded, protecting you and your property during our services.

Do you offer recurring personal assistant services for ongoing support?

Yes, we provide recurring plans for clients needing regular help with errands, household tasks, or transportation. Discounts are available for recurring schedules.